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Privacy Policy

Secure online ordering
Loyale takes precautions to safeguard your financial information. Your credit card numbers are protected while in transit using the industry standard Secure Sockets Layer (SSL) encryption*. In addition, your credit card information is encrypted when it is stored on our network, protecting it from theft or internal compromise.

* SSL encryption ensures that your information is protected and cannot be read by others as it travels over the Internet. The secure mode begins when you begin the checkout process. Your web browser will indicate when you’re on a secure page. You also can verify that your information is encrypted by looking at the URL line of your browser. When visiting a secure server, the first characters of the site address will change from http to https.

Information Loyale collects
We ask you for information such as your name, e-mail address, shipping address, phone number, billing address and payment information so we can process your order. We may maintain information about an individual sales transaction in order to service that transaction and for record keeping. We also may use your information to personalize your future shopping experiences, such as a personal greeting.

Our e-newsletter is an optional service to our customers and people interested in Loyale. Your email address is required to receive our e-newsletter. You may unsubscribe at any time by following the instructions at the bottom of each e-newsletter.

When we receive email, letters or entries to giveaways, we may collect and store the information you submit. We only use the information you provide to respond to your communication unless you explicitly opt-in to receive our e-newsletter.

We do not sell, trade or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include our business. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may share information with governmental agencies or other companies assisting us in investigation of fraud or prevention of it. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these agencies or companies for marketing purposes.

Like most websites, uses cookies to allow you to log-in, keep items in your shopping basket during your visit and allow you to proceed through the checkout process. As such, we require cookies to be enabled in your web browser.

While browsing, you may choose to leave our website via links we feature. We are not responsible for the privacy, security or content policies of those sites.

Loyale will never knowingly request personally identifiable information online from anyone under the age of 13 without prior verifiable parental consent. Our website is a general audience site and is not targeted to or intended for use by children.

Disclosure of information to third parties
Service providers:
Only the portions of your personal information that are required to process and ship your order are shared with our payment processing provider, fulfillment center and shipping carriers. They will only use this information in the service of fulfilling your order and will never use it for marketing purposes.

Analytics: uses Google Analytics, a web analytics service. Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of our website. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses. By using our website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Accuracy of Information
We aim to provide complete, accurate and current information on our website. However it is possible that our site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to product description, pricing and availability. In addition, some information may be incomplete or not current. We reserve the right to correct any errors, inaccuracies or omissions at any time without any prior notice, which may occur after an order has been placed. We apologize for any inconvenience this may cause.

This policy was last modified on September 15, 2020.